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Oracle Sales Business Process Foundations Associate Rel 2 Sample Questions (Q16-Q21):

NEW QUESTION # 16
Beth is the Key Account Executive for Brands Inc. Bertha is the Sales Representative, Bobbie is the Marketing Analyst, and Bernice is the Marketing Director. Who is responsible for generating and analyzing campaign responses?

A. Bertha
B. Bernice
C. Bobbie
D. Beth

Answer: C

Explanation:
Generating and analyzing campaign responses is a marketing analytics task. "Bobbie" (A), the Marketing Analyst, is responsible for tracking and interpreting campaign data. "Beth" (B), the Key Account Executive, focuses on account strategy, while "Bertha" (C), the Sales Representative, handles sales execution. "Bernice" (D), the Marketing Director, oversees strategy, not detailed analysis. The corrected answer (Ans: 3 typo corrected to A) aligns with Oracle's marketing roles.

NEW QUESTION # 17
Based on which four factors can the quoting application apply discounts on the quote?

A. Total Revenue of Quote
B. Customer Location
C. Quantity of Product (Volume Discount)
D. Product Specified
E. Customer Identity

Answer: A,C,D,E

Explanation:
In Oracle CX Sales, the quoting application applies discounts based on predefined rules. "Customer Identity" (A) allows discounts tailored to specific accounts (e.g., key accounts or loyal customers). "Total Revenue of Quote" (B) enables discounts based on the overall value of the deal, encouraging larger purchases. "Product Specified" (D) allows product-specific promotions or discounts. "Quantity of Product (Volume Discount)" (E) is a common factor, incentivizing bulk purchases. "Customer Location" (C) might influence pricing but is less commonly a direct factor for discounts unless tied to regional promotions, which isn't standard in the quoting process. The answer (RDS: 1-2-4-5) reflects Oracle's flexible discount configuration.

NEW QUESTION # 18
Which is an input for the Develop Initial Dialog process?

A. A social media site administrator posts a link to a white paper site explaining the benefits of the company's products.
B. The Sales Representative starts a one-on-one conversation with the prospect and captures contact information to create a lead.
C. None of the above (implied fifth option based on Ans: 5 typo correction)
D. A prospect shows purchase intent and posts a query on product/service features or pricing on social media.
E. An analytics service analyzes the clicking patterns of website visitors.

Answer: D

Explanation:
The Develop Initial Dialog process initiates engagement with prospects showing intent. "A prospect posts a query on features or pricing" (B) is a clear input, as it provides a trigger for dialog based on social listening. "Posting a white paper link" (A) is an output, not an input. "Starting a conversation" (C) is the process itself, not an input. "Analytics of clicking patterns" (D) is background data, not a direct dialog trigger. The original "Ans: 5" seems a typo; corrected to B based on context.

NEW QUESTION # 19
Which two life cycles are part of the Oracle CX Sales Business Process?

A. Converting
B. Creating
C. Managing Leads
D. Acquiring
E. Developing

Answer: A,B

Explanation:
The Oracle CX Sales Business Process includes distinct life cycles. "Creating" (A) likely refers to opportunity or solution creation (context-adjusted from typo "Acts"), a core phase. "Converting" (E) covers lead-to-opportunity conversion, a fundamental CX Sales process. "Acquiring" (B) and "Managing Leads" (D) are subprocesses within broader cycles, while "Developing" (C) is vague and not a standard lifecycle term. The answer (Acts: 1-5, corrected to A, E) fits Oracle's lifecycle framework.

NEW QUESTION # 20
Which two statements are true about the lead conversion process?

A. Sales account, product, and revenue information are passed on to the new opportunity.
B. When a lead is converted, the status of the lead is changed to Converted.
C. When a lead is converted, the status of the lead is changed to Closed.
D. A lead can be automatically converted to an opportunity through the qualification process.

Answer: A,B

Explanation:
In Oracle CX Sales, "Sales account, product, and revenue information are passed on" (A) is true, as these details populate the opportunity. "Status changed to Converted" (C) is also true, marking the lead's transition. "Automatically converted through qualification" (B) can occur with rules, but isn't universally true without configuration. "Status changed to Closed" (D) is false; "Converted" is distinct from "Closed" (e.g., Retired). The answer (Ans: 1, 3) aligns with Oracle's lead lifecycle.

NEW QUESTION # 21
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